If you’ve come across stylish ads for Ash New York, you’re probably wondering if this online store is actually trustworthy.
The website promotes itself as a trendy fashion brand offering men’s and women’s jackets, sweaters, and shoes — all at massive discounts.
At first glance, it looks like a modern New York-based boutique running seasonal sales. But when you look closer, the story doesn’t seem to match up.
🧥 The Website’s First Look
Ash-NewYork.com definitely looks professional. The homepage features clean photography, “50% OFF” banners, and words like Free U.S. Shipping and Hassle-Free Returns. But after a quick dig, some warning signs show up fast.
For one, the website lists multiple business addresses — one in Delaware (USA) and another in Belgium.
That’s already odd for a company claiming to be “based in New York.” Even more confusing, the customer service phone number traces back to Belgium, not the U.S.
And when people try to call, they either get no response or a voicemail saying the team is “on summer holiday.” That’s not what you’d expect from a real New York fashion label.
🌍 The Return & Refund Confusion
Ash New York’s website proudly displays a “30-Day Money-Back Guarantee.” But in reality, customers say it’s nearly impossible to get a full refund.
When buyers try to return items, they’re suddenly told to ship the products to China, not the U.S. The cost of international shipping is often more than the original purchase price.
And instead of issuing full refunds, the company reportedly offers small partial refunds — around 10% — claiming it’s “better for the environment” if customers just keep the items.
👗 What Buyers Actually Receive
Online reviews and social media posts show a very different side of Ash New York. Customers have said that the items they received looked nothing like the pictures on the site.
One buyer who ordered a “leather jacket” said it arrived as a thin, plastic-looking coat with crooked stitching.
Another claimed their “winter coat” was so flimsy that “you’d freeze in minutes.”
The quality issues, combined with delayed shipping and poor communication, have left many shoppers frustrated and skeptical.
💻 Domain History & Authenticity Check
According to public WHOIS records, Ash-NewYork.com was registered in May 2025, making it a brand-new domain.
That’s not something you’d expect from a company claiming to be a long-running New York fashion brand.
There’s also no proof of a physical store, no verified business registration under the name “Ash New York,” and no major social media presence beyond basic ad accounts.
⚠️ The Final Verdict
While Ash New York’s website looks sleek, the red flags are hard to ignore — fake-looking addresses, inconsistent contact info, poor-quality products, and refund issues that sound all too familiar from other scam-style online stores.
Bottom line
Ash-NewYork.com appears to be a high-risk shopping site using designer-style photos and deep discounts to lure customers.
If you’re thinking of ordering, proceed with extreme caution — or better yet, look for trusted fashion retailers with verifiable U.S. operations and genuine customer feedback.