Cloggs.us is an online footwear website that claims to sell comfortable clogs, slippers, slides, and boots at heavy discounts.
The site promotes itself as a trusted brand with thousands of happy customers, strong reviews, and limited-time holiday sales.
At first glance, the website looks modern, clean, and professional—designed to make shoppers feel confident.
But when the promises are compared with real customer experiences, several concerns start to appear.
🛒 What Cloggs.us Promises
Cloggs.us highlights several attractive selling points:
- Up to 65% off sitewide
- A 30-day money-back guarantee
- Fast shipping with tracking
- “Premium comfort” footwear
- High star ratings and claims of large social media popularity
These trust signals are meant to reduce buyer hesitation and encourage quick purchases.
🚩 Delivery & Shipping Complaints
When looking beyond the website, many customers report serious delivery issues.
A common complaint is that orders never arrive, even after waiting weeks.
Some buyers say tracking numbers:
- Never update
- Do not work at all
- Show items as shipped but never delivered
This pattern suggests problems with order fulfillment rather than isolated shipping delays.
💳 Unexpected Charges & Cart Issues
Another frequent concern involves extra charges added during checkout.
Customers report items like socks, protection fees, or add-ons appearing in their cart without clear approval.
When buyers notice these charges and reach out to customer support, responses are often:
- Very slow
- Generic and automated
- Completely absent
🔁 Refund & Return Problems
Although Cloggs.us advertises a 30-day money-back guarantee, many customers say refunds are difficult or impossible to obtain.
Reported issues include:
- Refunds being delayed for weeks
- Refund requests being denied
- Store discounts offered instead of real refunds
- Claims that sale items are non-refundable, even when this was not clearly stated at checkout
This creates a gap between advertised policies and real customer outcomes.
⭐ Questionable Reviews
The website displays many highly positive reviews, but they often look repetitive and overly polished.
When compared to independent customer complaints found elsewhere, the reviews on the site do not match real experiences.
This raises concerns about how those testimonials are collected or verified.
🧠 Final Verdict
Cloggs.us shows multiple red flags.
While the website looks professional and the discounts appear tempting, repeated reports of non-delivery, unexpected charges, refund issues, and weak customer support suggest buyers should be very cautious.
Cloggs.us may look like a great deal on the surface, but the risk of frustration or losing money appears high.
When buying footwear online, reliable shipping, honest policies, and responsive support matter far more than large discounts.